Frequently Asked Questions
We've answered some FAQs below. If you still need help, please contact us.
General Questions
The item I wanted is now out of stock, what can I do?
Send us an email using the form on the contact us page and let us know which product you are interested in.
How can I find out about upcoming promotions?
Sign up for our newsletter!
And follow @dubiousdoodlesdesign on Instagram
Shipping and Delivery
All shipping and delivery scenarios are product specific. Please check the Shipping and Returns Section on the product page or email us using the form on the Contact Us page.
Returns, Exchanges, and Refunds
All return, exchange, and refund scenarios are product specific. Please check the Shipping and Returns Section on the product page or email us using the form on the Contact Us page.
Orders
Can I change or cancel my order?
It Depends. If you wish to cancel or change your order it must be done within 12 hours of placing it.
If you meet that requirement, complete the Cancel your Order Form
How do I use promo code?
There will be a field to enter your promo code on the checkout page.
I have placed an order and didn't receive confirmation email?
Pease complete the form on the contact us page and we'll look in to it.
Have a question you can't find the answer to?